Privacy Policy

Who We Are

Chrysalisis Services Private Limited (referred to as "Chrysalis", "we", "us", or "our") is a research, assessment, monitoring, and CSR advisory organisation working with corporates, foundations, NGOs, and implementation agencies across India.

Our registered office is at: Innov8 Millenia, 2nd Floor, East Wing, Millenia Business Park, Campus 1A, No. 143, DR. M. G. R. Road, (North Veeranam Salai), Perungudi Sholinganallur, Chennai – 600096, Tamil Nadu, India.

This Privacy Policy explains how we collect, use, store, and protect the personal information you share with us when you visit or interact with our website at chrysalis-services.in (the "Website").

By using this Website, you agree to the practices described in this policy.

What This Policy Covers

This policy applies only to information collected through this Website, including our contact form, research paper download requests, and meeting scheduling feature. It does not cover information collected during our on-ground assessment or field research work conducted on behalf of clients. That is governed by separate client agreements.

Information We Collect

Information You Share Directly

When you fill out our contact form, download a research paper, or book a consultation through our Website, we collect: your first and last name, email address, mobile number, organisation or company name, and the nature of your enquiry or the service you are interested in.

We collect only what is necessary to respond to you and maintain a record of our interaction.

Information Collected Automatically

When you browse chrysalis-services.in, certain technical information is collected automatically. This includes your IP address, the type of browser and device you are using, the pages you visit, and how long you spend on them. This information helps us understand how visitors use our Website so we can make it better.

This data is not personally identifiable on its own and is reviewed in aggregate form.

How We Use Your Information

The information you share through this Website is used for the following purposes:

• To respond to your enquiry or question in a timely manner
• To confirm and manage a consultation meeting you have booked
• To send you a research paper you have requested
• To understand how our Website is being used and improve the experience for future visitors
• To maintain a record of our interactions in case you reach out to us again

We do not use your contact information for unsolicited marketing or email newsletters without your explicit consent.

Cookies

Our Website uses cookies. These are small text files placed on your browser when you visit the site. We use them to understand how the Website is used across sessions and devices. We do not use cookies to store personal information, and we do not track you across other websites.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how certain parts of the Website behave.

Information Retention

We retain any Personal Information and Sensitive Personal Information that you may have provided to us, for as long as you avail services through the Website, and for a reasonable time thereafter.

Sharing Your Information

We do not sell, rent, or trade your personal information with any external party.

There are limited circumstances where we may disclose information:

• To service providers who help us operate the Website and deliver our services, under appropriate confidentiality obligations
• If required to do so by law, court order, or a lawful request from a government authority
• To protect the rights, safety, or property of Chrysalisis Services, our Website visitors, or others, where we believe disclosure is reasonably necessary

Outside of these situations, your information stays with us.

Data Security

We take the security of your personal information seriously, and we build that commitment into how we operate this Website.

We have strong security measures in place that continuously work to protect any information we hold about you. We run regular checks to detect and block security risks before they can affect you. If we ever detect a threat or risk that we believe you should know about, we will notify you promptly and guide you on the steps you can take to keep your information safe.

Specifically, we are committed to the following:

• All information you share with us is stored securely, with access controls and industry-standard safeguards in place to prevent unauthorised access, disclosure, modification, or loss.
• We continuously review our information collection, storage, and processing practices, including the physical and digital security measures supporting them, to ensure they meet current standards.
• Access to your personal information within our organisation is strictly limited to team members or authorised personnel who genuinely need it to carry out their responsibilities. Everyone with such access is bound by strict confidentiality obligations, and any breach of those obligations is treated with the utmost seriousness.

We want you to feel confident sharing your details with us. While no system can be entirely free of risk, we do everything within our means to keep your information safe.

Your Rights

You have the right to:

• Know what personal information we hold about you
• Request corrections to any information that is inaccurate or incomplete
• Request that we delete your information, subject to our legal obligations
• Withdraw your consent for us to process your personal data

To exercise any of these rights, please write to us at reachout@chrysalis-services.in

Governing Law

This Privacy Policy is governed by and interpreted in accordance with the Information Technology Act, 2000 (as amended), the Digital Personal Data Protection Act, 2023, and all other applicable laws of India. Any disputes arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the "Last updated" date at the top of this page. We encourage you to check this page periodically to stay informed about how we handle your information.

If you have any questions, concerns, or complaints about how we handle your personal information, please write to us at reachout@chrysalis-services.in. We will make every effort to acknowledge your concern within 7 days and resolve it within 30 days.

This Privacy Policy is an electronic record published in terms of the Information Technology Act, 2000 and the rules made thereunder, and does not require any physical or digital signature.